1. How We Protect Young Heroes
1.1 Age Verification
- Under 13: Parental consent required
- 13-16: Varying consent requirements by region
- Verification methods:
- Email verification
- Parent/guardian ID verification
- Credit card verification for premium features
1.2 Parental Controls
- Activity monitoring dashboard
- Content filtering options
- Communication settings
- Screen time management
- Progress reports access
2. Information We Collect
2.1 Required Information
- Username (no real names required)
- Parent/guardian email
- Age range
- Country/region
2.2 Optional Game Data
- Game progress
- Environmental activities
- Quiz results
- Achievement records
2.3 Automatically Collected
- Device type
- Game performance data
- Learning preferences
- Feature usage
2.4 Never Collected
- Exact location
- Phone numbers
- Photos or videos
- Social media profiles
- Financial information
3. How We Use Children's Information
3.1 Educational Purposes
- Personalizing learning paths
- Tracking environmental knowledge
- Adapting game difficulty
- Providing achievements
3.2 Safety Measures
- Content moderation
- Communication filtering
- Behavior monitoring
- Security protection
4. Parental Rights & Controls
4.1 Parent/Guardian Rights
- Review child's data
- Delete account/information
- Restrict data collection
- Modify privacy settings
- Update consent preferences
4.2 Access & Control
- View child's activities
- Monitor progress
- Change settings
- Control communications
- Manage friends list
5. Data Protection
5.1 Security Measures
- Encrypted data storage
- Secure communications
- Regular security updates
- Access controls
- Monitoring systems
5.2 Data Retention
- Active accounts: Duration of use
- Inactive accounts: 90 days
- Deleted accounts: Immediate removal
- Backup data: 30 days maximum
6. Safe Communication
6.1 Chat & Messaging
- Pre-approved messages only
- No free text entry
- Filtered emoji usage
- Monitored interactions
- Report system
6.2 Community Features
- Moderated content
- Age-appropriate groups
- Supervised activities
- Protected sharing
- Limited interactions
7. Educational Partners
7.1 Approved Partners
We share limited data with:
- Educational content providers
- Environmental organizations
- Learning assessment tools
- Safety monitoring services
7.2 Partner Requirements
- Sign strict privacy agreements
- Follow data protection laws
- Maintain security standards
- Regular compliance audits
8. Your Choices
8.1 Privacy Settings
- Profile visibility
- Friend requests
- Activity sharing
- Communication preferences
- Content filters
8.2 Account Controls
- Pause account
- Restrict features
- Limit gameplay
- Control sharing
- Delete account
9. Contact Us
9.1 Help & Support
- Parent support: [email protected]
- Child safety: [email protected]
- Privacy questions: [email protected]
- General help: [email protected]
9.2 Emergency Contact
- Email: [email protected]
10. Updates & Changes
We will notify parents/guardians of any changes through:
- Email notifications
- In-app announcements
- Website updates
- Direct messages